Click Entertainment Frequently Asked Questions

Below is a list of frequently asked questions to guide you through our company procedures and requirements.

What are your business hours?

We are open Monday – Friday, 8.45am – 5.30pm. We aim to respond to your email queries within 24hrs. This may vary during peak times.

Do I need to be a registered business?

Yes. You must be registered as a Sole trader or as a limited company for a minimum of two years. Along with your trading application, please send copies of the following:

Limited companies in the EU:

1. Copy of VAT Registration Documents (if applicable)

2. Copy of Company Registration Certificate

3. Letter of introduction on letter head signed by a Director

Sole traders:

1. Copy of VAT Registration Documents (if applicable)

2. Copy of a utility bill in the name of the sole proprietor or company name. This should also be the delivery address

3. Copy of Driving license or passport

Companies outside the EU:

1. All relevant company documentation

2. Copy of Driving license or passport

Do I need to be VAT registered?

No, this is not compulsory. If you are VAT registered you must provide a copy of your certificate with your trading application.

How long does it take to open a trading account?

Once we have received your trading application and company documents, it takes approximately 24-48hrs depending on peak demand and subject to extended due diligence checks.